Product Returns



How to return

Step 1: Please fill out the return form below. We will record your data and plan the return by our logistics partner accordingly.


Step 2

Please prepare the shipment for return shipment by using only the original packaging. Here you find a video in which the steps of packing are shown.



Do you have any questions?

Please contact our customer team at customers@walkolution.com or by phone at +49-9324-9817-406.