Shipping and Payment

 



Shipping costs


Germany:

1) Free delivery within Germany (except islands).

2) Optional: Comfort delivery with transport to the office / apartment 69 €



Deliveries abroad:

Within the European Union:

99 € for delivery by forwarding agency, parcel delivery 24,90 €.



Outside the European Union:

Japan
China
Singapore
Hong Kong
South Korea
Taiwan
USA (except territorial overseas territories)
Canada
Israel
Kuwait
Saudi Arabia
United Arab Emirates:

699 € for delivery by air delivery to front door or local pick-up point


Delivery times

If no other time limit is stated in the respective offer, the delivery of the goods will take place within 7-14 days in Germany, within the European Union within 10-21 days.

For foreign deliveries outside the European Union within 14-28 days after conclusion of the contract (in case of agreed prepayment after the date of your payment order).

Please note that there is no delivery on Sundays and holidays.

If you have ordered items with different delivery times, we will send the goods in one common shipment, unless we have made different agreements with you. In this case the delivery time is determined by the article with the longest delivery time you have ordered.

If you pick up the goods yourself, we will inform you by e-mail about the availability of the goods and the collection options. In this case no shipping costs will be charged.

Accepted payment options

- Cash payment at pick up
- Prepayment by bank transfer
- Payment by SEPA basic direct debit
- Payment by SEPA corporate direct debit
- Payment by credit card
- Payment by PayPal
- Payment by PayPal Express
- Payment via PayPal (credit card, direct debit, invoice if applicable)
- Payment by installment purchase (via PayPal)
- Payment by paydirekt
- Payment by installment purchase (via easycredit)
- Payment by invoice
- Payment by ClickandBuy
- Payment by invoice (via Ratepay)
- Payment by direct debit (via Ratepay)
- Payment by installment purchase (via Ratepay)
- Payment by instant bank transfer
- Payment by invoice purchase (via Flexipay)
- Payment by installment purchase (via Flexipay)
- Payment by invoice (via paymorrow)
- Payment by installment purchase (via paymorrow)
- Payment by credit card (via Secupay)
- Payment by direct debit (via Secupay)
- Payment by purchase on account (via Secupay)
- Payment by direct debit via novalnet
- Payment by invoice via novalnet
- Payment by cash.de via novalnet
- Payment via amazon payments
- Payment by Giropay
- Payment via Google Pay
- Payment via Apple Pay - Shopify Payments, American Express, Bancontact, eps, ideal, Maestro,


Further details on payment

Payment by invoice is only possible for public authorities and companies until further agreement.

The invoice amount is to be settled within 10 days in case of payment on invoice.

When paying by SEPA basic direct debit or SEPA company direct debit, you authorize us to collect the invoice amount from the specified account by issuing a corresponding SEPA mandate. You will receive a pre-notification at least 5 days before the date of the direct debit collection. Please note that you are obliged to ensure that the account has sufficient funds on the announced date.

If you pay by credit card, your credit card account will be debited upon conclusion of the contract.


If you have any questions, please find our contact details in the imprint.