Return policy

Below you find all important information about your return to us.

Please note that a return is only possible within the one month cancellation period. You can find more information about the revocation in the menu item Revocation Policy.

The return shipment has to be made to the following address:

WALKOLUTION GmbH
℅ Georg Ackermann GmbH
„Warenannahme"
Gewerbestraße 1
97355 Wiesenbronn

Important notes
Please make sure that all accessories are returned in the package.

The deadline is met if the goods are dispatched before the 30-day period has expired.

Refund
Once we have received and examined your return, we will refund the purchase amount within 14 days to the payment method used for the order.