General Terms and Conditions of the company Walkolution GmbH



§1 Validity towards entrepreneurs and definitions of terms


(1) The following General Terms and Conditions of Business apply to all deliveries between us and a consumer in the version valid at the time of the order.


A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity (§ 13 BGB).


§2 Conclusion of a contract, storage of the contract text


(1) The following regulations concerning the conclusion of the contract apply to orders via our internet shop https://www.walkolution.com .

(2) In the event of the conclusion of the contract, the contract is concluded with

Walkolution GmbH

represented by its managing directors Dr. Eric Söhngen and Frank Ackermann

Gewerbestrasse 1

D-97355 Wiesenbronn

Registration number HRB14148

Register Court Würzburg


is achieved.


(3) The presentation of the goods in our internet shop does not represent a legally binding contract offer on our part, but is only a non-binding invitation to the consumer to order goods. By ordering the desired goods, the consumer submits a binding offer to conclude a purchase contract.


The acceptance of the offer is made in writing or in text form or by sending the ordered goods within 2 weeks. After fruitless expiration of this period, the offer is considered rejected.


(4) Upon receipt of an order in our internet shop the following regulations apply: The consumer submits a binding offer to enter into a contract by successfully completing the ordering procedure provided in our Internet shop.


The order is placed in the following steps:


1) Selection of the desired goods

2) Confirm by clicking on the "Order" buttons

3) The customer receives an order confirmation by email.

4) Only then the valid purchase contract is concluded.


Before the binding sending of the order, the consumer can return to the Internet page where the customer's details are recorded and input errors are corrected or the order process is cancelled by closing the Internet browser by pressing the "Back" button in the Internet browser used by him after checking his details. The acceptance of the offer is made in writing, in text form or by sending the ordered goods within one week.


(5) Storage of the contract text for orders via our internet shop : We will send you the order data and our terms and conditions by e-mail. You can also view the AGB at any time at https://www.walkolution.com/terms. Your order data are for security reasons no longer accessible via the Internet.


§3 Prices, shipping costs, payment, maturity

(1) The prices quoted do not yet include the currently valid value added tax. Due to the international character of our customer base, all prices are quoted in net amounts. This is expressly indicated on the price page. Any shipping costs are also added.

(2) The consumer has the possibility of payment in advance, by credit card (Visa, Mastercard) or invoice.


(3) If the consumer has chosen payment in advance, he is obliged to pay the purchase price immediately after conclusion of the contract.


§4 Delivery

(1) Unless we have stated otherwise in the product description, all items offered by us are ready for immediate shipment. The delivery takes place here at the latest within 14 working days. In the case of payment in advance, the period for delivery begins on the day after the payment order is sent to the bank responsible for the transfer and for all other payment methods on the day after the contract is concluded. If the end of the period falls on a Saturday, Sunday or public holiday at the place of delivery, the period shall end on the next working day.

(2) The risk of accidental loss and accidental deterioration of the goods sold shall not pass to the buyer until the goods are handed over to the buyer, even in the case of mail order purchases.

§5 Retention of title


We reserve the right of ownership of the goods until the purchase price has been paid in full.

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§6 Right of withdrawal of the customer as a consumer:


Right of revocation for consumers


Consumers are entitled to a right of revocation according to the following provision, whereby a consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to his commercial nor his independent professional activity:


Cancellation policy


Right of withdrawal


You have the right to revoke this contract within fourteen days without giving reasons.


The withdrawal period is fourteen days from the day on which you or a third party designated by you, who is not the carrier, took possession of the goods.


To exercise your right of withdrawal, you must

Walkolution GmbH

Managing Directors Dr. Eric Söhngen and Frank Ackermann

Gewerbestrasse 1

D-97355 Wiesenbronn

E-mail info@walkolution.com


inform us by means of a clear statement (e.g. a letter or e-mail sent by post) of your decision to withdraw from this contract. You may use the attached model revocation form, which is not mandatory.


Consequences of revocation


If you revoke this Agreement, we shall reimburse you for all payments we have received from you, including delivery charges (other than any additional charges arising from your choice of a different method of delivery to the cheapest standard delivery offered by us), immediately and no later than fourteen days from the date on which we receive notice of your revocation of this Agreement. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund.


We may refuse to make any refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us immediately and in any event no later than fourteen days from the date on which you notify us of the cancellation of this contract. This period shall be deemed to have been observed if you dispatch the goods before the expiry of the fourteen-day period.


You shall bear the direct costs of returning the goods.


End of the revocation instruction


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Revocation form: You will find the revocation form at the bottom of this page. 


§7 Warranty

The statutory warranty regulations apply.


§8 Claims in case of defects

If the customer is a consumer, he has the statutory claims in the event of a defect.

If the customer is not a consumer, the following applies in addition:

Subsequent performance shall be effected at our discretion by remedy of the defect or new delivery.


§9 Liability for damages and reimbursement of expenses

We are liable without limitation in the event of intent, gross negligence, the absence of a guaranteed quality, for personal injury and in accordance with the Product Liability Act.


In case of slightly negligent violation of essential contractual obligations (in particular the obligation to deliver on time and free of defects) our liability is limited to the foreseeable damage typical for the contract.


Our liability for the slightly negligent breach of non-substantial contractual obligations is excluded.

The above provisions shall apply accordingly to our liability for compensation for futile expenditure.


§10 Limitation period for claims for defects and compensation


If the customer is a consumer, the statutory provisions shall apply.


If the customer is not a consumer, the following applies:

The limitation period for claims of the customer due to a defect is one year. This does not apply if longer periods are prescribed by law. This shall also not apply to claims for damages and reimbursement of expenses which are directed towards compensation for physical injury or damage to health or which are based on intent or gross negligence.


§11 Final provisions

If the customer is a merchant, a legal entity under public law or a special fund under public law, the place of jurisdiction for all disputes arising from and in connection with the contractual relationship shall be our registered office, as well as in cases in which the customer has no domestic general place of jurisdiction, has relocated his place of residence or usual place of abode abroad after conclusion of the contract or if neither the place of residence nor the usual place of abode of the customer is known at the time when legal action is filed. However, we are also entitled to bring an action at the customer's place of business.
Should any provision of these terms and conditions be or become invalid, the validity of the remaining provisions shall not be affected thereby.
We are prepared to participate in dispute settlement proceedings before a consumer arbitration board.


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Customer Service

Our customer service for questions, complaints and objections is available to you on workdays from 8:30 to 17:30 at

Phone: +49 160 9295 3573
e-mail: info@walkolution.com

at your disposal.

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